Whistleblower channel is your organisation’s anonymous reporting channel for any suspicions of misconduct. If the channel is used, the statements sent to the channel are visible to users assigned in a team assigned as the Whistleblower team. You can browse the whistleblower channels you are assigned to, under the Whistleblower channels in the main Menu.
How to establish a Whistleblower team
Open Settings -> Teams -> Add new team. Give complete name and description and confirm it by Save. After this, you add the desired DOKS users to the team.
Please note! You are alerted of any statements submitted to the channel if you have turned on the e-mail or text message notifications in the settings in your profile.
How to start using the Whistleblower channel
- The function is introduced by choosing Settings -> Whistleblower channels, then choose Add new Whistleblower channel. Name the channel and assign a responsible department or person and give a description of the activities and choose a team and save.
- Now the channel has been created and it appears under Whistleblower channels. By clicking the channel, you find Copy URL to clipboard. This is where you can copy your organisation’s link to the channel.
- The link can be shared, for example, in your intranet for the benefit of anyone wishing to report. You can click the link and paste it on a browser window to open an online form where you can make a Whistleblower statement anonymously.
Processing Whistleblower statements
- Users assigned to a team, that has been assigned to a whistleblower channel, can open the main Menu -> Whistleblower channels -> choose the wanted whistleblower channel.
- Here are listed all of the statements received to this channel. In the list is shown the status and subject of the statement and also the time of statement arrival, confirmation and response.
- By clicking an individual statement, you can read the statement and mark it as confirmed. When a statement has been confirmed, you can also respond to it. Confirming a statement is shown to the statement creator as a separate action.
Please note! The statement must be marked as confirmed within seven (7) days of its arrival.