In Archive under the main Menu, you find all archived customers/customer cards. The Archive displays the name of the customer account and the date the information was removed as well as the business ID of corporate customers.
- The archive time frame can be freely adjusted under settings (by an administrator). The Money Laundering Act requires that KYC data is kept for five (5) years after the assignment
has terminated.
- A customer card can be archived from the window of the customer in question by choosing the name of the customer on the top left corner (pen icon) when the ”Basic information” window opens then choose ”Archive” and ”Save”.
- An archived customer card can be restored as active as follows: Menu–Archive–customer in question – “Restore from archive”.
- You can check the summaries of archived customer cards without having to restore them as active.
- You can remove customer information permanently by clicking “Delete” and “Yes”.